Monday, July 28, 2008

Dell 5310n: error message is 900.00 service RIP software

A few of my users were having trouble with a Dell 5310n printer. The error message on the display was error message is 900.00 service RIP software. When printing large data files, such as a PowerPoint presentation, the printer would error out.

Per Dell's recommendation I configured the virtual printer to not spool the print jobs and send them directly to the printer. This seems to have corrected the issue so far.

Since I have HP printers on the same print server and none of them have had any kind of issue printing the same large files, I starting to think that the problem is due to either bad printer hardware or print drivers from Dell.

2 comments:

Anonymous said...

I have the Dell W5210n and I ran into the same problem.

I will try your recommendation.
=)

Anonymous said...

How exactly do you "configure the virtual printer to not spool the print jobs and send them directly to the printer?"

Email me at amlei1981@yahoo.com

Thanks!